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Privacy Policy

Terms of Use

These Terms of Use ("the Terms") set out the conditions for using Moru Chat ("the app"). By using the app, you are deemed to have agreed to the Terms.

1. About the app

The app is for enjoying conversations with 12 characters. The characters are fictional beings created by AI (artificial intelligence), not real people. The characters' replies are made by an AI that runs on your device.

2. Who can use the app

The app is available to people aged 13 and over. If you are under 18, please use and buy with the consent of a parent or guardian.

3. Free use and the membership plan

  1. What you can use for free is all 12 characters and the standard AI. Ads are shown in the free version.
  2. With the membership plan, ads are no longer shown, and in addition to the standard AI you can use the upper AI (you can switch between them). The upper AI can be used only on devices that can run it.
  3. The membership plan is a subscription, monthly only. The price is 200 yen per month (the actual amount charged and the treatment of tax are shown on the Google Play screen before you buy; the price in Japan includes tax, and in other countries the price and tax shown on Google Play for that country apply). Unless you cancel, it renews automatically every month and you are charged.
  4. You can cancel at any time in "Subscriptions" on Google Play (you can also open the Google Play screen from the app's Settings). Even after you cancel, you can use the membership plan until the end of the period you have already paid for.
  5. Purchases and cancellations follow Google Play's rules. Except where the law requires otherwise, the operator does not refund amounts already paid (requests for refunds through Google Play and their handling follow Google Play's rules).
  6. When the membership plan ends, you return to the free version and ads are shown again. Your chat history is not deleted. When the plan ends, the upper AI can no longer be used and the app switches to the standard AI.

4. About the AI's replies

  1. The AI's replies may be wrong or inappropriate. For anything important, please check for yourself as well.
  2. The app does not make medical, psychological, legal, or financial judgments, and is not a substitute for diagnosis, treatment, or professional advice. When you need it, please consult a professional.
  3. When you are having a hard time, it is fine to talk in the app, but please also talk to someone you trust who is close to you. If you feel in danger, please ask the people around you for help.
  4. The mechanism that automatically detects hard words cannot detect everything.

5. Prohibited acts

We do not accept the following.

6. Disclaimer

The app is not intended to recommend, encourage, or promote any act that violates the law, ethics, or public order and morals. Users use the app at their own responsibility and discretion, and to the extent permitted by law, we are not liable for any damage, trouble, or other disadvantage that arises to the user from or in connection with the use of the app.

7. Rights

  1. The rights to the app and to the characters' images, text, names, and designs belong to the operator.
  2. The AI models and other software used in the app are provided under their respective licenses (see "Licenses" in Settings).
  3. The rights to the text you enter belong to you. Your conversations are stored only on your device and the operator cannot see them.

8. Changes, interruption, and ending of the service

The operator may change the content of the app, or interrupt or end the service, without prior notice. If the service ends in the middle of a membership period, we will handle it in accordance with Google Play's rules.

9. Changes to the Terms

The operator may change the Terms as needed. When there is an important change, we will announce it on this page. If you keep using the app after a change, you are deemed to have agreed to the changed Terms.

10. Governing law and courts

The Terms are governed by Japanese law. If a dispute arises about the app, the court with jurisdiction over the operator's address shall be the agreed court of first instance.

11. Open-source licenses

The app uses open-source software and models. The AI model that runs on your device (Gemma 4) is published by Google DeepMind and the inference engine (LiteRT-LM) by Google, each under the Apache License 2.0. The versions converted for devices are published by LiteRT Community. The full text of each license (including the Apache License 2.0) can be opened from the "Version" line at the bottom of the app's Settings screen. The app is not an official app of these providers.

12. Contact

Contact: morugun1028@gmail.com

Last updated: November 10, 2026