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Moru Chat ("the app") respects your privacy. The app runs your conversations with the characters entirely on your own device.
Your conversations (what you type and the characters' replies), your chat history, the names you use, the characters you chose, screen style and color settings, and your nickname are stored only on your device. They are never sent to the developer or to any third-party server. If you delete the app or clear its data, the saved content is deleted too. The app does not use Android backup, so if you reinstall the app or switch devices, your chat history and chosen characters are not carried over. Conversations may contain personal feelings and worries. Please use your device's screen lock so that others cannot see them.
The characters' replies are made by an AI (artificial intelligence) model that runs on your device. What you type is not sent over the internet for AI processing. The "Take a breath" content, the fixed replies to hard words, and the first greetings are texts built into the app and need no connection. Checking whether a message contains hard words is also done only on your device, and the result is never sent out (a counter may be kept on the device so that the same reply does not repeat).
The AI models (standard AI about 2.6 GB, upper AI about 3.7 GB) are downloaded from the internet the first time you use the app, or when you use the upper AI with the membership plan. During the download, the server sends and receives the information needed for the connection (such as your IP address and device type). Source: the operator (using the R2 service of Cloudflare, Inc.; address: models.morugun.com; Cloudflare privacy policy: https://www.cloudflare.com/privacypolicy/). The content of your conversations has nothing to do with the download and is not sent. The AI models are provided under their respective licenses (see "Licenses" in Settings).
To guide the download, the app checks your device's memory (RAM) size and free storage on the device. This information is neither saved nor sent.
Buying the membership plan (a subscription) and checking its status use Google Play billing and the purchase-management service RevenueCat (RevenueCat, Inc.). For this, purchase records (product, purchase date, expiry date, renewal status), an anonymous user identifier, and basic app and device information (app version, OS type, etc.) are sent to RevenueCat and Google. Your name, email address, and conversation content are not sent. For how RevenueCat and Google Play handle data, please see their privacy policies.
The monthly plan renews automatically every month. If you do not cancel before the renewal date, it renews for the next month and you are charged. You can cancel or check your plan at any time in "Subscriptions" on Google Play (you can also open the Google Play screen from the app's Settings).
The free version shows ads (members see none). Ad providers (such as Google AdMob) may use your advertising ID, device information, and approximate location (estimated from your IP address) to deliver ads and measure their results. Your conversation content is never used for ads and is never given to ad providers. The ads are a banner at the bottom of the screen and full-screen ads shown at natural breaks such as screen changes. A full-screen ad appears at most once every 20 minutes. No ads are shown on the first-time setup screens, the "Take a breath" screen, or during games. For users in the European Economic Area (EEA) and the United Kingdom, ads that use information for advertising are shown only after consent is obtained through a consent-management tool. In those regions, you can change your choice at any time from "Ad privacy settings" in Settings. You can reset or delete your advertising ID in your device settings, and you can opt out of personalized ads. For details on the information collected, please see each provider's policy and settings pages.
The app itself uses no analytics tools. It also uses no crash-reporting mechanism for when the app stops.
The app is intended for people aged 13 and over. We do not knowingly collect personal information from children under 13.
The app is for enjoying conversations with characters who keep you company. It is not a substitute for professional medical, psychological, or legal advice, nor for diagnosis, treatment, or counseling. When you are having a hard time, please also talk to someone you trust who is close to you.
Data on your device (chat history, settings, chosen characters, etc.) can be deleted with the in-app function (deleting chat history), by clearing the data in your device settings, or by deleting the app. If you want the anonymous identifier and purchase records sent to RevenueCat to be deleted, please contact us at the address below. Because the app uses an anonymous identifier, we may ask you for your Google Play order number or similar to verify the request.
We may revise this policy as needed. When there is an important change, we will announce it on this page.
Contact: morugun1028@gmail.com
Last updated: November 10, 2026